Terms and Conditions

We let a pitch to you with the expectation that you will follow the usual customs of good camping and caravanning. We reserve the right to ask you to leave at any point of your stay if the behaviour of any member of your party is unacceptable to us and no refund of monies will be paid.

1.In peak and high seasons pitches are available from 2pm on the day your holiday commences. In value and low seasons you may arrive earlier. If you will arrive late at night you must call in advance to arrange this. You must vacate by midday on the day of departure and leave the pitch in a clean and tidy state. Pitches offered are for one tent, motor home, caravan or camper van only, plus one vehicle. The only other unit on a pitch may be a small pop up type tent for occupancy by children under 16. (This may incur an extra charge.)

2. You must inform us of any changes and extras prior to your arrival.

3. We will confirm your booking indicating that a pitch has been reserved for you on the dates required. The pitch offered will be based upon the information supplied by you.

4. You may request a specific pitch, BUT THIS IS NOT GUARANTEED.

5. Sometimes pitches have to be re-allocated depending on need. We will inform you if we need to make a change. Acceptance of a booking is not conditional on the allocation of a specific pitch. Bookings are not transferable in any circumstances.

6. We require a booking deposit of €20 which is non-refundable.

7. Payment by credit or debit card does not incur charges. If you wish to pay by cheque, the funds must be cleared at least 14 days before the start of your stay.

8. Groups of more than three couples or four families are not permitted during high and peak seasons, and by prior arrangement only at other times. We are not able to accept bookings from single sex parties of more than three or from unaccompanied persons under the age of 18. If we see a group forming, we will ask you to leave and no refund of monies will be paid.

9. The contract is with The McDonnell Family of Woodlands Park, Dan Spring Road, Tralee, Co. Kerry, Ireland.. Woodlands Park will not be liable to any person visiting, for any personal injury, fatal or non fatal unless caused by a negligent act or omission by the company or its employees. Woodlands Park will not be liable for any injury, loss or damage to any property including, motor vehicles and personal effects, howsoever caused or sustained.

10. You must pitch as directed by the ground staff, not encroach upon any other pitches and consider fire risk limitation, safety and access. If you pitch outside the boundaries of your pitch or your unit is judged to pose a risk to the safety and comfort of others you will be asked to move.

11. The speed limit is 5mph. Please drive SLOWLY. This includes bicycles and any other wheeled conveyances. Drivers must hold a licence and have tax and MOT as appropriate.

12. You must ensure children in your party are properly supervised at all times, in all areas of the park, including the play area and all amenities and when cycling around the park.

13. If you bring a dog, this remains your responsibility at all times, must be on a lead and not left unattended. Dogs are not allowed in the playground or in any of the facilities on this site. You must clean up after your dog. You should obtain the information for dog owners from reception.

14. Open fires and ground level barbecues are not permitted. there is a BBq area available to use free of charge. The use of generators is not permitted on site. Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions are not to be disturbed. This includes tying ropes to, or driving nails into trees.

15. If there is a problem or dissatisfaction with any matters under our control, please notify us immediately, so we may have the opportunity to rectify issues. We cannot accept liability in relation to any claim of whatever nature if you fail to notify us within seven days from the end of your stay with us.